Case Study 3Seamless IntegrationInternal Review

Success Story: Seamless Integration Gallagher and The Standard Client: This is a group that lacked integration A U.S. beverage company that produces, sells and dis- between their leave and disability tributes soda and other beverages in 13 states across the Western United States programs. We were able to partner 7,200 eligible employees with The Standard to assist the client with several program improvements THE CHALLENGES and build a process that will allow that group to have integration between • Existing program not integrated leave and disability. • No eligibility in place • Lack of reporting and automation THE SOLUTIONS A JOINT WIN FOR GALLAGHER • Dedicated on-site account manager for fast response and AND THE STANDARD customized assistance Responsive Support • Custom claim intake and integration process with third-party Our tenured local support team members administrator managing employer’s Family and Medical Leave answered calls and emails promptly. They went Act program above and beyond to meet the client’s needs. • Automated portability and conversion notice to remove administrative burden Flexibility • Online evidence of insurability submission with data feed for Working with a third-party administrator helped decisions streamline the client’s claim integration process. • Ongoing benefits administration subsidy worth approximately We also provided the client with a strong, flexible $130,000 annually financial incentive. • Removed suicide exclusion from child life insurance contract Good Service People • Increased life conversion period from 31 to 60 days One of our key strengths is service. We are Products offered: dedicated to exceptional, caring customer service. Life insurance · Short Term Disability insurance · Long Term We worked closely with the client throughout the Disability insurance · Absence Management Services process of consolidating benefits with us. Standard Insurance Company | standard.com Standard Insurance Company Internal Data as of June 30, 2018. The Standard is a marketing name for StanCorp Financial Group, Inc. and subsidiaries. Insurance products are off ered by Standard Insurance Company of Portland, Oregon in all states except New York. Product features and availability vary by state and are solely the responsibility of Standard Insurance Company. SI 00000 (0/00)